Clinical protocol assistant
A specialty group built a private assistant over their clinical protocols, payer contract terms, and prior-auth rules. Care team gets the right answer at the point of care without paging the practice administrator.
Internal AI Tools · Pittsburgh, PA
For healthcare and other technology in Pittsburgh, new hires who spend their first month asking the same five people the same five questions.
Pittsburgh commercial context
Pittsburgh has reinvented itself around healthcare, robotics, and an unusually deep AI research footprint anchored by Carnegie Mellon. Commercial AI work here lands with technically rigorous buyers who often have engineering staff capable of building things themselves; the vendor pitch must be substantive, not promotional.
What this looks like in practice
A specialty group built a private assistant over their clinical protocols, payer contract terms, and prior-auth rules. Care team gets the right answer at the point of care without paging the practice administrator.
A plant deployed an assistant over their standard operating procedures, equipment manuals, and quality protocols. Operators ask a question, get the answer, keep working. Training time for new hires dropped 30%.
An assistant that answers benefits, time-off, and policy questions from the handbook and benefits documents. HR team gets time back for the work that actually needs them.
How we work
A 30-minute call to identify the question your employees ask most often that should not require a person to answer. We map the source documents and systems that contain the answer, design the access controls, and build the assistant. We pilot with one team for two to three weeks, tune based on what they actually ask, then roll out to the rest of the company. Adoption rates are typically high because the tool answers questions employees were already asking.
Why working with a local team matters
BaileyFinch's office is in Ashburn, VA. For Pittsburgh engagements we travel in for discovery sessions, major checkpoints, and quarterly reviews. Most build and review work happens remotely with weekly video sessions. Same time zone, same business calendar, same regional context.
Founded by Mario Bailey, a USAF veteran and prior delivery lead on federal and defense programs at Dark Wolf Solutions. The team has shipped production AI for federal customers and now applies that engineering discipline to commercial work across the mid-Atlantic.
Common questions
The tools deploy inside your environment (or a private cloud you control) and only see data your team is already authorized to access. Nothing trains the underlying model on your data. Standard SSO and role-based access apply.
A first internal tool typically runs $15K to $50K to build, depending on the data sources and integration count. Ongoing compute and hosting runs $200 to $1,500 per month for a 100-person team. Scoped after a 30-minute call.
Most Pittsburgh, PA healthcare firms load clinical protocols, payer contract terms, prior-auth rules, and internal practice guidelines. The assistant searches and answers from those sources with citations back to the original document so employees can verify.
The assistant respects the access controls your team already uses. If someone does not have permission to read a document in SharePoint, the assistant will not surface its contents to them. We integrate with your existing SSO and identity provider so access stays in one place.
Internal AI tools deliver the most value for mid-market firms with 50 to 500 employees, where institutional knowledge is real but scattered. Below that the founder still has the answer in their head; above that you typically already have a learning and development team building these tools. Most of our Pittsburgh, PA customers fall in this range.
Other AI services in Pittsburgh
A 30-minute call. We will ask what your team spends time on that an AI system should be handling, and tell you whether we can help.
Start the conversation →